Common Q & A

All concerts begin at 8 pm. The doors open one hour prior, at 7 pm.

The optimal browser is Chrome on Windows. Mac and iPad users should prefer Chrome over Safari. We highly recommend that you do not attempt to make ticket purchases on your smart phone; the small screen size will make it very difficult.

Yes, several:

• Group discount: invite 8 or more friends and save 20%.
• SuperSaver: purchase a Series plus all three Special Events at the time of Series purchase for 25% off your total order.
• Series subscriber discount: Series subscribers get an automatic 20% discount on Special Event tickets, per membership.

See Pricing & Special Discounts for details.

Our stated policy is "All Sales are Final." However, we make accommodations for extenuating circumstances — please contact Customer Service. SuperSaver purchases are non-refundable due to their deep discounts.

Yes. If a conflict arises with one of the performances, one free exchange per customer per season for an alternate date is possible, based upon availability.

Order early, and order online. Phone orders are available, but during peak periods expect to be routed to voicemail, with callbacks typically within a week.

The 2024 promo-code system was discontinued due to its complexity. Instead, form a traditional group of 8 or more members and coordinate one person to make the purchase.

Customer Service maintains reserved seats closer to the stage for legally blind members who require downstairs seating. Medical documentation is required. Please call (800) 716-6975.